Facebook Contact Info
I have seen numerous posts on Facebook about people not being able to find any contact info for Facebook. So, I did a little research and found several ways that you can contact Facebook. Here they are:
By Snail Mail:
Facebook, Inc
1601 S. California Ave
Palo Alto, CA 94304
Via The Facebook Website:
You can report a bug via the Facebook website by following these instructions:
- Click on Help Center in the bottom right hand corner of your screen.
- Click on the Topic that most closely relates to the problem you are having. You may need to drill down a few times but you should eventually see the link in the next step.
- Click on Bugs & Known Problems.
- Click on “I’d like to submit a bug report”.
- Click the link in this statement when you see it, “Please submit bug reports only here“.
- Fill out the form and submit it.
Here is an example of a Bug Report Form. Each form is a little different depending on which Topic you chose in step #2 above.
Via Email:
I came across the following email address but I have not tried using it because I don’t have any Facebook issues at the moment: info@facebook.com.
By Phone:
650-543-4800
They do not offer phone support. You will get a recording with info and/or options.
Facebook is a large company. Facebook.com has over 200 Million active users so I’m sure it would be impossible to handle phone support for such a large user base or even to answer all emails. I think your best bet for most situations is probably to submit a bug report. I hope these options help!
Kimberly Yow
Marketing That’s Easy
P.S. - I consult & train businesses on how to promote their business on the internet and get found! Subscribe to this blog via RSS Feed or Email so you don't miss any Free Tips! @KimberlyYow
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Great article. You must have searched hours in Facebook to find all this.
Thanks Joann! I love Facebook and yes, I do spend a lot of time on it so I can provide info to others
Glad to have you as a reader! Tell Tony I said hi.
can someone copy and paste a photo from one website and use on another without permission for their betterment? I have had this to happen. Just wondering. No one called me or asked.
Thank You
Yes, people can copy and paste photos from a website. In general, they aren’t supposed to but many people do it anyway.
This email account does not work.
Hmmmm, okay. I’ve never actually tried the email myself. Did your email bounce back to you? Or, did you just not get a response from Facebook? Anyone else had any luck contacting Facebook?
Hey, ive had alot of problems contacting facebook. Ive tried about 15 different email addresses. But had very little or no response.
My facebook account has been deleted and they wont respond to me
Mattie
Sorry to hear that Mattie. Hopefully your situation has been resolved since you posted your comment!
How do you report a scammer and get them off of facebook. I’ve had at least 3 scammers approach me on Facebook trying to scam me to open bank accounts or trying to steal my identity. I’ve reported it and I’ve deleted them from my facebook so they are not in my friends box. I still see these scammers are still on Facebook. I am very concerned that they will just find somebody on Facebook who will be gullible to believe their story and they would become victims to these scammers.
Go to the person’s personal profile, scroll down until you see “Report/Block This Person” at the end of the left hand column. A box will pop up and allow you to submit your complaint or block the person.
I’ve not been able to contact any person w/facebook. My daughter’s ex-boyfriend changed her password on her FB acct. Can’t “reset” password because he also changed her password on her email acct so only he can access her emails. Any suggestions on how to deactivate her account without being able to log on to it? Also, I have no idea what her URL address is.
Sorry, but as far as I know, you either need to be logged in to an account to deactivate it or you need to contact Facebook. Did you already try snail mail?