Frequently Asked Questions About Our Social Media & Internet
Marketing Services
If you don't find the answers to your questions below, please feel free to contact us.
About Training, Workshops & Webinars:
Can you conduct a social media marketing workshop or webinar for my
company, group or association?
Yes, we can. We
conduct live workshops in the San Diego area and live webinars. We also produce recorded
webinars for on-demand viewing at a later date.
What topics do you train and teach
on?
Topics include how to use various social media sites (LinkedIn,
Facebook, Twitter, etc...), keyword research & utilization, how to create & maintain a business blog and
other internet marketing topics.
About Our
Services:
Can you set-up or overhaul my social media accounts &
profiles?
Yes. We can set-up/overhaul your
accounts and create impressive online profiles for you that are search engine optimized. We can
also set-up web tools that will streamline your social media activity. You can then maintain your
own accounts.
Can you manage &
update my social media accounts?
Yes.
We can do as little or as much of your social media
marketing as you want. We would first agree on which aspects of your
social networking you want us to handle and the amount of time you want us to dedicate to managing
and updating your contacts & accounts.
Do you know how to do keyword research and
utilize keywords on the web?
Yes, and this is a very important
step in gaining visibility for your website and internet marketing activities. Beware; many web
designers do not know how to do keyword research and/or do not offer it as a service. Read our blog post about this very
subject.
Do you do
website optimization or search engine optimization?
Yes,
we provide search
engine optimization services and we highly recommend it to all new
clients.
Can you review my website and give me recommendations for improving
it?
Yes, this is also a service that
we offer. We can review our written recommendations with you and/or your web designer or
we can update your website after you sign off on which recommendations you want
implemented.
About How We Do
Business:
Where are you located?
We are located in San Diego,
California. However, most of our work is done via computer so we are able to work with
clients in all parts of the country.
I've never worked with a freelance marketing specialist. What's required of
me?
We rely on you to tell us what you hope to accomplish through
your marketing. We will also need to see your current brochures, website and other marketing materials so
we can see what you've been doing so far. If we need to work with any of your current service providers,
we will need their contact info and a phone call or email introduction to them. From time to time,
we will need information or drafts from you if applicable to the project.
When will you bill me? What forms of payment do you
take?
We bill clients on the 5th of every month unless other
arrangements have been made. Invoices are payable Net 15 days from invoice date. We accept
company checks, most major credit cards and PayPal.
Do you require a
deposit?
Yes. Paying a deposit tells us that you are ready
for us to start your project AND it helps break the project costs into manageable payments for
you. The amount of the "non-refundable" deposit is dependent upon the size of the project.
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